Terms and Conditions

Last updated: May 2026

Please read these terms and conditions carefully before using Our Service.

Interpretation and Definitions

Definitions

For the purposes of these Terms and Conditions:

  • Company (referred to as either “the Company”, “We”, “Us” or “Our”) refers to Cassette.
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Service refers to the Cassette AI front desk platform and Website.
  • Website refers to Cassette, accessible from https://cassettehq.com
  • You means the individual accessing or using the Service, or the company on behalf of which such individual is accessing or using the Service.

Acknowledgment

These are the Terms and Conditions governing the use of this Service and the agreement that operates between You and the Company. Your access to and use of the Service is conditioned on Your acceptance of and compliance with these Terms and Conditions.

By accessing or using the Service You agree to be bound by these Terms and Conditions. If You disagree with any part of these Terms and Conditions then You may not access the Service.

You represent that you are over the age of 18. The Company does not permit those under 18 to use the Service.

Subscriptions

Some parts of the Service are billed on a subscription basis. You will be billed in advance on a recurring basis depending on the type of subscription plan You select.

The Service is offered with a 3-month minimum commitment. After the initial commitment period, subscriptions continue month-to-month unless cancelled with 30 days notice.

Our Service may contain links to third-party web sites or services that are not owned or controlled by the Company. We strongly advise You to read the terms and conditions and privacy policies of any third-party web sites or services that You visit.

Termination

We may terminate or suspend Your access immediately, without prior notice or liability, for any reason whatsoever, including without limitation if You breach these Terms and Conditions.

Upon termination, Your right to use the Service will cease immediately.

Limitation of Liability

To the maximum extent permitted by applicable law, in no event shall the Company or its suppliers be liable for any special, incidental, indirect, or consequential damages whatsoever arising out of or in any way related to the use of or inability to use the Service.

”AS IS” and “AS AVAILABLE” Disclaimer

The Service is provided to You “AS IS” and “AS AVAILABLE” and with all faults and defects without warranty of any kind. To the maximum extent permitted under applicable law, the Company expressly disclaims all warranties, whether express, implied, statutory or otherwise, with respect to the Service.

Governing Law

The laws of India shall govern this Terms and Your use of the Service.

Changes to These Terms and Conditions

We reserve the right, at Our sole discretion, to modify or replace these Terms at any time. If a revision is material We will make reasonable efforts to provide at least 30 days’ notice prior to any new terms taking effect.

By continuing to access or use Our Service after those revisions become effective, You agree to be bound by the revised terms.

Contact Us

If you have any questions about these Terms and Conditions, You can contact us: